If you are running a successful eCommerce business, then you have probably already heard of real-time tracking. While it is not a new concept, it has gained considerable significance in recent years. The reason for the same is that with the help of real-time tracking, you can develop an optimized marketing strategy and experience better customer acquisition, conversion, and retention rates. Moreover, it also helps you figure out what works and what doesn’t work in your business.
Now understand Real-time Tracking and its importance for eCommerce Business, and how eCommerce’s best multi-carrier shipping software can help.
Real-time Tracking – Real-time Tracking in eCommerce uses cutting-edge technologies like GPS, RFIDs, artificial intelligence, and machine learning to trace the order from placement to delivery. Real-time location updates are provided to both merchants and customers by these systems.
Real-time order tracking gives the eCommerce company a tool to track deliveries as they arrive at a specific stage, to put it simply. To represent the pertinent data, it takes into account everything from the order placed to the order gathered by the courier partner to the method it is delivered to the final customer’s address. The correct tracking delivery and communication technology may provide businesses with unmatched visibility into every delivery, enabling them to identify any problems that may arise along a predetermined route. As a result, company owners can be proactive in addressing possible problems.
Why Real-time tracking important
Eliminates delivery scheduling challenges –
Customers can get the information that guarantees their availability to accept the order thanks to the data produced by real-time tracking systems. The sellers might lower their RTO risks and enhance their NDR standings as a result. Additionally, giving customers visibility aids eCommerce companies in improving customer satisfaction and experience.
Improves business risk management –
eCommerce companies can deliver their products in ideal traffic and weather conditions by tracking delivery with real-time GPS and RFIDs. Real-time delivery tracking tools can also assist businesses in designing unique delivery paths so that delivery partners can optimize their delivery times. Additionally, these solutions assist organizations in controlling transportation expenses while raising the productivity of the delivery partners. As a result, there is far less room for risk in last-mile delivery.
Increases customer loyalty –
Customers appreciate it when a company responds to their questions and delivery requirements. Customer retention is increased when the delivery system is efficiently tracked in real-time. Therefore, the eCommerce industry can benefit from repetitive orders to increase sales and revenue.
Increases business growth –
To run a profitable eCommerce firm, business owners must consider multi-channel eCommerce solutions for delivery updates as a measured success matrix. Businesses that don’t offer these updates suffer severe losses in sales and consumer base. As a result, eCommerce companies must include a powerful and analytical real-time tracking system into their operational procedures.
Fulfil orders with better control –
An eCommerce business’s work does not cease when the product is packaged and given to the delivery service. Instead, the primary responsibility of the eCommerce company is to guarantee that the buyer receives the product in good condition and on time. The firm may have better control over the order fulfilment status and can rapidly handle any issues as they develop with the use of a real-time tracking delivery system. The Lack of such a system may result in consumers becoming dissatisfied, increased backlogs, and the loss of vital tracking information.
The courier shipping aggregator software solution gives the company useful information through API integration about how orders are transported to and from fulfilment locations. This gives eCommerce companies more control over the order fulfilment process.
How Can Real-Time Tracking Be Used?
Given the significance and advantages of real-time delivery monitoring, it is reasonable to assume that eCommerce enterprises can use this tracking technology in their operations.
Real-time tracking is provided through a variety of technologies on the market. Courier Mitra online software enables vendors to update customers on delivery status in real-time through API.
Conclusion –
Delivery tracking updates are a critical component of an eCommerce business’ success in today’s tough environment. Giving clients real-time tracking increases customer happiness and adds value to the company. A real-time tracking system for delivery enhances client brand loyalty and brand perception, assisting businesses in building prosperous futures. Click here if you want to integrate real-time tracking for your eCommerce business.
